Return & Refund Policy

1. Return Window
We accept returns within 30 days of delivery. If 30 days have passed since your purchase, we unfortunately can’t offer a refund or exchange.

2. Eligibility Requirements
To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• Proof of purchase (e.g., receipt or order number) is required.

3. Non-Returnable Items
The following items are non-returnable:

• Gift cards

• Downloadable software or digital products

• Custom or personalized items

• Final sale or clearance items

4. How to Start a Return
To initiate a return, contact us at [support@email.com] with your order number and reason for return.
If your return is approved, we’ll send you a return shipping label (if applicable) and instructions on how and where to send your package.

5. Return Shipping Costs

• If the return is due to our error (wrong item, defective, etc.), we’ll cover the return shipping.

• For all other returns, the customer is responsible for return shipping costs.

6. Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

7. Exchanges
We offer exchanges for damaged or defective items. If you need to exchange an item, contact us at [support@email.com].

8. Late or Missing Refunds
If you haven’t received a refund within 10 business days, please:

• Check your bank account again

• Contact your credit card company (it may take time before your refund is officially posted)

• If you've done all of this and still have not received your refund, contact us at [support@email.com